The primary problem identified is Issue 1: Ergonomics and Injury Risk, which occurs directly in the kitchen workspace. The owner experiences severe physical fatigue and ergonomic strain during production, driven largely by the repetitive and manual labor of mixing batter (45%), chopping peanuts (25%), and frying rempeyek (20%) within a cramped work environment (10%). This issue was selected as the top priority which achieved the highest overall evaluation score across urgency, stakeholder acceptance, and practical feasibility, and will be addressed through kitchen upgrades, specifically the introduction of an automatic mixer and ergonomic tools to reduce physical strain and boost preparation capacity.

A drawing of the design, with materials, designs, and multiple views